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- Product label: Sold out
Product details
MEASUREMENTS
Height (cm):
Width (cm):
Length (cm):
WEIGHT
(kg)
ORIGIN
China
COMPOSITION
- Stoneware
Return Shipment
Shipping and Returns
A) In-Store Pickup: FREE
Pickup 24 hours after confirmation.
Address: C/ Núñez de Balboa 46, Madrid.
Hours: Mon-Fri: 10:30-14:30 and 17:00-20:00. Sat: 11:00-14:30.
Maximum pickup period: 15 business days.
B) Home delivery
FREE for orders over 80€ (Peninsula).
Peninsula (2-3 business days)
0 – 1.99kg:6€
2 – 4.99kg:8€
5 – 9.99kg:10€
10 – 14.99kg:12€
15 – 30kg:20€
Balearic Islands (3-5 business days)
1 – 4.99kg:12€
5 – 9.99kg:20€
10 – 14.99kg:32€
15 – 30kg:45€
Canary Islands (3-5 business days)
1 – 4.99kg:20€
5 – 9.99kg:30€
10 – 14.99kg:40€
15 – 30kg:50€
For EU and other countries: contact info@elalmacendeloza.com
Returns
You have 15 days from the order delivery date to make any returns.
A) In-store:
You can visit our physical store at C/ Núñez de Balboa 46, 28001 Madrid.
It is essential to present the proof of purchase sent by email at the time of purchase.
B) By mail:
Shipping will be at the customer's expense through any courier service.
- Send an email to info@elalmacendeloza.com indicating the order number and reason.
- Use the same or similar packaging that ensures the protection of the item to prevent breakage.
- Include the proof of purchase inside the package.
Refund:
The refund will be issued to the same payment method used for the purchase. You will receive an email confirmation once it has been processed.
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