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- Product label: Sold out
Product details
MEASUREMENTS
Height (cm):
Width (cm):
Length (cm):
WEIGHT
(kg)
ORIGIN
COMPOSITION
- Paraffin
Return Shipment
Shipping and Returns
A) In-store Pickup: FREE
Pickup 24h after confirmation.
Address: C/ Núñez de Balboa 46, Madrid.
Hours: M-F: 10:30 AM - 2:30 PM and 5:00 PM - 8:00 PM. Sat: 11:00 AM - 2:30 PM.
Maximum pickup period: 15 business days.
B) Home delivery
FREE from €80 (Peninsula).
Balearic and Canary Islands: free from €1,000.
Madrid (2 business days)
0 – 1.99kg:€5
2 – 4.99kg:€7
5 – 9.99kg:€9
10 – 14.99kg:€12
15 – 50kg:€20
Peninsula (2-3 business days)
0 – 1.99kg:€6
2 – 4.99kg:€8
5 – 9.99kg:€10
10 – 14.99kg:€12
15 – 50kg:€20
Balearic Islands (3-5 business days)
1 – 4.99kg:€12
5 – 9.99kg:€20
10 – 14.99kg:€32
15 – 50kg:€45
Canary Islands (3-5 business days)
1 – 4.99kg:€16
5 – 9.99kg:€20
10 – 14.99kg:€32
15 – 50kg:€45
EU and rest of countries: consult at info@elalmacendeloza.com
Returns
You have 15 days from the delivery of the order to make any return.
A) In-store:
You can visit our physical store at C/ Núñez de Balboa 46, 28001 Madrid.
It is essential to present the proof of purchase sent by email at the time of purchase.
B) By mail:
Shipping will be at the customer's expense through any courier service.
- Send an email to info@elalmacendeloza.com indicating the order number and reason.
- Use the same packaging or similar packaging that ensures the protection of the item to avoid breakage.
- Include the proof of purchase inside the package.
Refund:
It will be made using the same payment method used for the purchase. You will receive an email confirmation once it has been processed.
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